If you or someone you know is in immediate danger, please call 911

Local Helplines

Access GP | 311 or 780-538-0300 | E-mail:

For resident inquires about city services or to make service requests, information is available through the City of Grande Prairie’s Citizen Experience Team via phone, the online portal and chat bot, email, or in-person at City Hall (10205 98th Street).

Grande Prairie & Area Community Compass | Helpseeker Directory

Online directory of local supports and services.

Resource Centre for Suicide Prevention | 780-539-6680

If you need immediate help, please call the mental health line: 1-877-303-2642 (24 hour/7 days per week)

Provincial Helplines

Alberta 211 Services | Phone or Text: 211 (24/7 Support)

Phone, search, or chat online to find programs and services in your community.

Alberta Health Services Access Addiction & Mental Health | 1-888-594-0211 (Monday to Friday from 8:30 am to 4:30 pm)

For anyone, any age looking for non-urgent advice and information regarding addiction and mental health concerns.

Alberta Health Services Addiction Helpline | 1-866-332-2322 (24/7 Support)

Alberta Health Services Mental Health Helpline | 1-877-303-2642 (24/7 Support)

Alberta Health Services | Protection of Children Abusing Drugs Program (PChAD) | 1-866-332-2322 (24/7 Support)

PChAD is for legal guardians of youth under the age of 18 to apply to the Provincial Court of Alberta, Family Court for a protection order to require a youth to enter a safe house for detoxification, stabilization, and assessment.

Calgary Connecteen | 1-587-333-2725 

Text and online chat options are available for Alberta youth needing support.

Alberta Health Services | Health Link | | Dial: 811 (24/7)

For health advice and information.

National Helplines

Canadian AIDS Society | AIDS & Sexually Transmitted Disease Information | 1-800-772-2437

Please contact if you have questions about HIV/AIDS, think you may be infected, or would like to know how to arrange testing.

Canadian Suicide Prevention Service | 1-833-456-4566 (24/7 Support)

First Nations and Inuit Hope for Wellness | 1-855-242-3310 (24/7 Support)

Mental wellness counselling and crisis intervention.  Also available through an online chat.

Kids Help Phone | 1-800-668-6868 (24/7 Support)

To speak to a professional counsellor 24 hours per day.  For ages 20 years and under.

National Trans Lifeline | 1-877-330-6366 

Trans Lifeline connects trans people with the community support and resources needed to survive and thrive.

Alberta Health Services | Poison and Drug Information Services (PADIS) | 1-800-332-1414 (24/7 Support)

Provides information on poisons, chemicals, medications, and herbs.